Calls to customer insights
in under 5 minutes.
Extract, explore, and analyze customer conversations to uncover insights and drive better sales outcomes.
How it works
Easily extract, load and AI transform your unstructured data such as call transcripts, video and audio files
Zoom
Gong
Teams
Starmesh
Connector
Intelligence
Google Cloud
BigQuery
Cloud Storage
Why it’s hard for data analysts and engineers to unlock insights from unstructured call data
| Blocked on Data Engineers | Data engineers are stretched thin, and delays mean lost time and missed opportunities. |
| Difficult to explore unstructured call data | Unlike structured data, unstructured call data cant be explored, filtered, or understood using familiar tools. |
| Manual tagging just doesn't work | Manually pulling out topics or entities is slow, inconsistent, and unscalable — it might work for 5 calls, but completely breaks down at 50. |
| Its hard to join call data with other data | Without connecting what was said to what happened, you miss the voice-of-customer signals that explain your outcomes. |
USE CASES
Built for analysts. Loved by ops, product, and revenue teams.
- Ingest Zoom and Gong calls without writing code — no dependency on data engineers.
- Get structured AI outputs instantly — topics, sentiment, objections, competitor mentions.
- Works with your stack — BigQuery, Snowflake, Redshift, dbt, Looker, SQL.
- Query call data like CRM or product data — finally make unstructured data explorable.
- Cost-efficient and cloud-native — no surprise AI infra bills.
- Track objections across the pipeline — pricing, features, compliance, integrations.
- Measure rep performance — objection handling, customer talk time, win-rate patterns.
- Forecast with confidence — spot risk signals and expansion momentum from calls.
- Build deal health scores — use real call data, not just CRM fields.
- Detect churn risk early — based on pricing concerns, product complaints, or sentiment drops.
- Monitor CSM performance at scale — objection resolution, conversation tone, consistency.
- Flag key risk metrics per account — objections, unresolved concerns, escalations, competitor mentions.
- Identify top feature requests — straight from sales and CS calls.
- Connect call insights to usage and account data — see whos saying what and why it matters.
- Understand segments better — analyze requests and pain points by region, industry, or tier.
- Catch onboarding friction early — before it becomes a support issue.
PRICING
Simple, transparent pricing
Choose the plan that's right for you and your team.
Professional
$249 /mo
Perfect for getting started.
What's included
- Up to 20 data sources
- Advanced data transformation
- Priority support
- Team collaboration
- Custom integrations
Enterprise
Custom
For large organizations with complex data needs.
What's included
- Unlimited data sources
- Custom data transformation
- 24/7 support
- Advanced security
- Custom integrations
- Dedicated account manager