Terms of Use

Effective Date: April 28, 2025

1. Acceptance of Terms

By accessing or using the Starmesh platform ("Service", "we", "us", "our"), you agree to be bound by these Terms of Use ("Terms") and our Privacy Policy. If you do not agree to these Terms, you may not access or use the Service.

2. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective when posted on our website. Your continued use of the Service after changes become effective constitutes acceptance of those changes.

3. Description of Services

Starmesh is a data processing and analytics platform that enables organizations to ingest, analyze, and extract insights from unstructured data across multiple sources. These sources may include (but are not limited to):

• Audio and video calls
• Transcripts and meeting notes
• Emails, chat logs, and customer interactions
• Social media content
• PDFs, documents, and cloud files

Our services may evolve as we introduce new features, integrations, and analysis capabilities.

4. Eligibility

You must be at least 18 years old and authorized to bind your organization to these Terms. By using the Service, you represent and warrant that you meet these requirements.

5. User Responsibilities

You agree to:

• Use the Service in accordance with applicable laws and these Terms.
• Provide accurate and complete information when registering or connecting data sources.
• Ensure that you have obtained any required consents for uploading or analyzing data that includes personal, confidential, or third-party information.
• Not use the Service to upload or process illegal, harmful, or infringing content.
• Not interfere with or disrupt the integrity or performance of the Service.

6. Data Source Access and Authorizations

By connecting a third-party data source (e.g., conferencing tools, cloud drives, social platforms, CRMs), you authorize Starmesh to access and process content from those systems strictly for the purpose of delivering services to you.
You may revoke access to any source at any time through that provider's settings or by disconnecting the integration within Starmesh.
We will never access data from a source unless explicitly authorized by you.

7. Intellectual Property

Starmesh retains all rights, title, and interest in and to the Service, including all associated software, designs, content, and intellectual property.
You are granted a limited, non-exclusive, non-transferable license to use the Service for your internal business purposes.
You may not:

• Copy, modify, distribute, or resell any part of the Service
• Reverse engineer or attempt to extract source code
• Use our trademarks or branding without prior written permission

8. Disclaimers

The Service is provided "AS IS" and "AS AVAILABLE" without warranties of any kind.
We disclaim all express or implied warranties, including but not limited to merchantability, fitness for a particular purpose, and non-infringement.
We do not guarantee that the Service will be error-free, uninterrupted, or completely secure.

9. Limitation of Liability

To the maximum extent permitted by law:

• Starmesh will not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service.
• Our total liability for any claim under these Terms is limited to the amount paid by you (if any) for the Service in the 12 months preceding the claim.

10. Termination

We may suspend or terminate your access to the Service without notice if:

• You violate these Terms
• We are required to do so by law
• Your account is inactive for an extended period

Upon termination, your right to use the Service ends, and we may delete associated data in accordance with our data retention policy.

11. Governing Law

These Terms are governed by the laws of the State of California, USA, without regard to conflict of law principles. Any disputes shall be resolved exclusively in the courts located in Santa Clara County, California.

12. Contact Information

If you have any questions or concerns, please contact us at:
Email: support@starmesh.ai
Website: https://starmesh.ai